100l5 Privacy Policy
Our goal is to be fully transparent about how we collect, store, and keep your personal information secure.
Introduction and Applicability
100l5 ("we", "us", or "platform") is an online gaming service operated for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you visit our website https://100l5.cam, register, or use any of our services, and how that information is used and kept secure.
This Policy applies to all users of our website — whether they are simply browsing or are registered members. By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any term, please refrain from using our services.
What Information We Collect
The 100l5 platform collects various types of information to provide you with a secure, personalized, and uninterrupted gaming experience.
Personal Identification Information
The following information is collected from you at the time of registration:
- Full name (in Bengali or English)
- Date of birth and age verification information
- Email address
- Mobile number
- ID number (if required)
- Banking or mobile financial service information
Usage and Transaction Information
Information automatically collected while you use the platform:
- Login history and session time
- Game play history and statistics
- Detailed financial transaction records
- Deposit and withdrawal records
- Bonus and promotion usage information
- Support chat history
Technical and Device Information
Information about your device and connection that is automatically collected:
- IP address and geographic location (approximate)
- Browser type and version
- Device type and operating system
- Cookies and similar tracking technologies
- Referral URL and page visit history
Identity Verification Information
Documents collected for security and compliance purposes:
- National ID card (NID) or passport copy
- Address verification documents
- Payment method verification information
- Selfie or photo verification (if required)
Purpose of Using Information
100l5 uses your personal information only for specific, legitimate, and relevant purposes. We never use your information for additional purposes without your consent.
To create, verify, and keep your account secure, and to confirm your identity.
To process deposits, withdrawals, and bonus payments.
To provide assistance and resolve issues via 24/7 live chat and email.
To detect suspicious activity and keep your account secure.
To analyze user experience and improve the quality of the platform.
To retain information necessary to comply with applicable laws and regulations.
Cookies and Tracking Technologies
The 100l5 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to remember login sessions, security tokens, and site preferences. Without these cookies, the service will not function properly.
Functional Cookies
These cookies are used to remember your preferences and settings — such as language preference, display type, and previous transaction information. They make your experience more convenient.
Analytical Cookies
These cookies collect information to monitor and improve the performance of the platform. Information about which pages users visit most and where issues occur helps us improve our service quality.
Information Sharing with Third Parties
100l5 never sells your personal information to third parties for commercial purposes. However, in certain circumstances we may share limited information with trusted partners.
Permitted Cases for Sharing Information
Necessary information is shared to process secure transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
Game providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe may receive limited information to verify gameplay and ensure fair play.
Necessary information may be shared with specialist cybersecurity partners for fraud detection and account protection.
Information may be provided in compliance with applicable law based on a court order or a lawful request from a government authority.
Data Security Measures
To ensure the security of your information on the 100l5 platform, we have implemented industry-standard technical and organizational measures.
SSL Encryption
All data transmission is secured using 256-bit SSL encryption technology.
Firewall Protection
Unauthorized access is prevented with advanced firewalls and intrusion detection systems.
Two-Factor Verification
Two-factor authentication (2FA) provides an additional layer of protection for your account.
Secure Storage
All data is stored on encrypted, secure servers and regular backups are taken.
Data Retention Period
100l5 does not retain your personal information for longer than necessary. The retention period is determined according to the type and purpose of the information.
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Dispute resolution and legal requirements |
| Financial Transaction Records | Minimum 7 years | Financial regulations and audit requirements |
| Identity Verification Documents | 5 years after account closure | Compliance with identity-related regulations |
| Support chat history | 2 years | Ensuring service quality and resolving disputes |
| Marketing Preferences | Until consent is withdrawn | Based on your consent |
Your Rights
100l5 believes you should have full control over your own personal information. Your rights are set out in detail below:
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Right to Know You have the full right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
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Right to Correction If there is any error in the information we hold about you, contact us to have it corrected. We will make the correction as soon as possible.
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Right to Erasure In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
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Right to Object to Processing You may object to marketing communications or certain types of data processing, and we will take action accordingly.
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Right to Data Portability You have the right to receive your information in a standard, machine-readable format that you can use elsewhere.
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Right to Restrict Processing In certain circumstances you may request a temporary restriction on specific types of data processing.
Protection of Minors' Information
100l5 provides services only to individuals aged 21 or older. We do not knowingly collect, store, or process the personal information of any person under the age of 21.
Age verification at the time of registration is a mandatory step. If we learn that a user is under 21 years of age, we will immediately:
- Suspend that account
- Delete all collected information
- Any pending transactions will be cancelled
- Steps will be taken to notify the guardian
If you suspect that a minor is using our platform, please inform us immediately at [email protected].
Changes to the Privacy Policy
100l5 may update this privacy policy from time to time. This policy may change due to changes in business practices, addition of new services, legal changes, or technological developments.
Our commitment regarding changes
- For significant changes, notice will be sent to the registered email at least 30 days in advance.
- The date of each update will be noted at the top of this page under the "Last Updated" section.
- Your consent will be obtained again for significant changes.
- Previous versions will be available upon request.
Continuing to use the service after an update will be considered as your agreement to the new policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to get in touch with our privacy team.
Live Chat
For immediate support
Available in Bengali 24/7
Response time
For privacy requests
Within a maximum of 30 days